Your Trusted Third-Party Administrator for Health Insurance in the UAE
Managing health insurance has never been more critical in today’s rapidly evolving healthcare environment. Whether you are an insurance company, a corporate employer, or an individual policyholder, you need a reliable partner who understands the complexities of health coverage, provider networks, and seamless claim settlements. That is exactly what we deliver — with precision, transparency, and care.
Who Is Khat Al Haya Management of Health Insurance Claims LLC?
Founded in 2015 and officially registered as Khat Al Haya Management of Health Insurance Claims LLC, we are one of the most trusted third-party administrators (TPAs) operating across the UAE, Oman, and Turkey. As an independent TPA, we stand between insurance companies and insured members, managing the full administrative lifecycle of health insurance plans. We are neither the insurer nor the insured — we are the bridge that ensures both parties receive accurate, timely, and professional service at every touchpoint. Our operations cover claims processing, settlement, reconciliation, record-keeping, provider network management, and plan maintenance. With a team comprised of over 75% medical professionals, our expertise goes far beyond administration — we bring genuine healthcare intelligence to every decision we make on your behalf.
Simple and Transparent Process With the Lifeline Claim Form
We understand that submitting a health insurance claim can be stressful and confusing. That is why we have designed a simple, streamlined process centered around the Lifeline claim form, available through our website, mobile app, and online portal. Members can easily download the claim form, complete their personal and treatment details, attach the required supporting documents — such as original invoices, prescriptions, discharge summaries, and lab results — and submit everything digitally or physically at one of our offices. Our powerful adjudication system processes over 80% of claims without manual intervention, ensuring faster approvals and fewer delays. For cashless claims, inpatient approvals are typically completed within 24 hours, while outpatient cases are handled within 2 to 4 hours. Reimbursement claims are settled within 7 to 15 working days, giving members complete peace of mind.
Comprehensive Coverage Under Life Line Insurance
When you are protected under life line insurance, you gain access to a full ecosystem of healthcare services designed to reduce financial burden while improving health outcomes. We offer a diverse range of plans — individual, family, group, and corporate — each tailored to suit different budgets and coverage requirements. Our wellness programs, preventive screening initiatives, and corporate health activities are built to support long-term well-being rather than simply reactive care. Every life line insurance member benefits from 24/7 multilingual customer support, emergency medical assistance, specialist referrals, and real-time claim status updates. We work closely with insurance partners to customize plan benefits, manage risk effectively, and ensure full compliance with UAE Insurance Authority regulations. Our deep understanding of regional healthcare systems allows us to design solutions that genuinely protect members while controlling costs for insurers.
Why Leading Insurers and Corporates Choose Lifeline TPA
Lifeline TPA has built a reputation for excellence that extends across the UAE, Oman, and Turkey. In 2020, lifeline tpa was honored with the prestigious Best Performing TPA Award by the UAE Insurance Authority — a recognition of our unwavering commitment to quality, efficiency, and client satisfaction. Our claims management information system is powered by thousands of intelligent adjudication rules, enabling us to handle high claim volumes with consistency and accuracy. Lifeline TPA collaborates with a wide list of insurance companies in Dubai and across the UAE, acting as a dependable intermediary that strengthens the trust between insurers and policyholders. Our Preferred Provider Network spans hospitals, clinics, pharmacies, and diagnostic centers across the GCC region, giving members cashless access to quality care at approved facilities. Through strategic alliances with healthcare providers and reinsurance companies, Lifeline TPA continuously expands its network while maintaining the highest standards of medical service.
Get Started With Lifeline TPA Today
Choosing the right TPA is a decision that directly impacts the health, finances, and well-being of your members. At Lifeline TPA, we bring together medical expertise, cutting-edge technology, and a genuine dedication to service quality to deliver results that matter. Whether you are an insurance company looking for a trusted claims partner, a corporate seeking group health plans, or an individual member in need of guidance — we are here for you around the clock. Contact us today at 600-543326 (LIFECO) or visit our office at Emirates Post Office Building, Maliha Road, Sharjah, UAE. Let us be the lifeline your health insurance deserves.